千岛湖怡途湖景酒店-住客评论

Guest（Business traveler） 2025-09-01
At 10 o'clock, I arrived at the front desk of the hotel and my sister upgraded my room. Thank you very much.Overall, I was very satisfied and had a very pleasant trip.
酒店回复：
亲爱的宾客，您的信赖是我们的荣幸！很高兴您能在怡途度过愉快的时光。为宾客提供尊贵、舒适、体贴的服务。是我们一直追求的宗旨。有您的鼓励我们会做的更好，再次感谢您选择怡途酒店，期待与您的下次相遇，祝您旅途愉快！
Guest（Family） 2025-05-01
Good budget hotel and quite good space but costly during the peek seasons on the holidays. ? Although very helpful receptionist, and close to many restaurants to eat.
酒店回复：
尊敬的宾客您好！非常抱歉我们的酒店没有达到您的期望，在此向您真诚的致歉。关于价格问题，节假日出游，市场供需关系导致房费有所上涨，酒店也是按照市场行情进行定价，希望您能理解。也非常感谢您给予的宝贵意见，有任何问题请及时与酒店前台联系希望为您提供更好的服务。祝您生活愉快！
Guest（Solo traveler） 2025-05-01
I have nothing to say bad things about the hotel! It’s really clean, the staff are all so friendly, the view was amazing, it was spacious, and overall perfect for the price. The location are also great too as there are multiple restaurants around.
酒店回复：
亲爱的宾客，您的信赖是我们的荣幸！很高兴您能在怡途度过愉快的时光。为宾客提供尊贵、舒适、体贴的服务。是我们一直追求的宗旨。有您的鼓励我们会做的更好，再次感谢您选择怡途酒店，期待与您的下次相遇，祝您旅途愉快！
Guest（Solo traveler） 2025-02-01
2 nights for Chinese New Year holidays. Great view of the lake and islands. Lots of restaurants nearby. Ship pier 50 meters from the hotel. The room is big and clean. Parking for the car. I had a great time on holiday. The view from the restaurant on the 17th floor is simply beautiful, the choice of food is varied and completely good. I can only recommend this hotel.
酒店回复：
尊敬的宾客：您好！非常感谢您入住杭州千岛湖怡途湖景酒店，感谢您对我们的支持和认可，有了您的推荐，我相信有很多的宾客收益，我们一直把走进酒店的客人，奉为我们的家人，用我们最贴心最暖心的方式，服务您在酒店的全过程，让您在千岛湖之行更加精彩并留下一段美好的回忆，祝您生活愉快！
Guest（Solo traveler） 2024-05-01
Just decided to spend an extended weekend and booked a room with a balcony to enjoy the view of the vast lake. 1215 was a huge room with basic amenities and an attractive balcony overlooking the huge lake. The hotel is conveniently located next to the busy square and has all kinds of restaurants. The hotel staff provided an early checkin. Despite thier inability to speak English, they would go out of their way to help me. I want to specially mention Zheng who could speak English and was so helpful to help me order food and look for a spa. In fact she took the trouble of calling the spa and booking an appointment for me. I would definitely choose this hotel again for a weekend sojourn
酒店回复：
Dear guests: Hello! Thank you for your comments! The hotel is fully equipped and cost-effective. The hotel strives to strive for excellence. The hotel is located in the center of Qiandao Lake Town. It has a unique geographical location, convenient transportation, and convenient for eating and entertainment around. The scenery is beautiful and the air is fresh. It is a good place for you to relax and vacation. I look forward to meeting you next time!
Guest（Family） 2024-02-01
We really enjoyed our visit. Thanks for your hospitality in our room. Thanks a lot
酒店回复：
Revised sentence: "Dear valued customer, we sincerely appreciate your recognition of our services. We eagerly anticipate your return visit and the opportunity to provide you with even better service."
Guest（Family） 2023-12-01
It is a nice hotel good location near around so many restaurants and shopping mall. I have booked a river view room. you can as n see the.sunrise at the morning. The price is cheap as not a crowded season . Recommend this hotel for the location
酒店回复：
Thank you for checking in and commenting on us in your busy schedule. I'm glad you had a good stay. Welcome to visit next time. I wish you a happy life.
Guest（Family） 2023-11-01
Old hotel but have very nice view. We took shuttle bus CNY 15/person from High Speed Train station to hotel. Pls buy return ticket too. As foreigner without a local telephone number, we had problem buying return ticket from WeChat & not able to get taxi. One of the receptionists were not willing to help us to book taxi. We felt so helpless :( At the end she called an expensive private car (CNY180) 5 of us to go to train station.
酒店回复：
Dear guests: Hello! Thank you for choosing Qiandao Lake Yitu Lake View Hotel. We are very happy that you have had a pleasant stay in the hotel. Thank you for your support and trust in the hotel. At the same time, thank you for your valuable suggestions to the hotel. We will continue to work hard to provide you with a more comfortable and warm check-in experience. Looking forward to your visit again!
Guest（Couple） 2023-08-01
When we first arrived the staff were very friendly and check in was quick. When we got to our room, however, the door was open and the room was not cleaned. Cigarette butts in coffee cups, trash on the tables and floor and the bed had no duvet. The cleaner came quickly and we only had to wait half an hour until it was cleaned and ready.. Although it put me off drinking coffee in the morning. Cleaning and breakfast staff get 5 stars but reception staff get 3/4 due to the fact they didn't seem to care about our room not being ready and the state that it was in.
酒店回复：
Dear guests, thank you very much for staying at Qiandao Lake Yitou Lake View Hotel! We have already returned your comments to the relevant departments. The hotel management also attaches great importance to this and will investigate this matter as soon as possible. We apologize for the inconvenience of this stay, and hope that you will continue to pay attention to and support us, sincerely look forward to your stay again.
会员7463（其他） 2022-03-18
🚗 交通：便利 🧹卫生：满意 🍃环境：舒适 🔔服务：贴心前台接待比较热情。热水很稳定，有观景台，客房服务也贴心，有需要的东西马上送到房间里。总体还是比较满意的。现在淡季千岛湖人不多。这时候不冷不热的天气出来要最合适了！
酒店回复：
感谢您的好评，得到您的认可是我们最大的荣幸，同时也给我们巨大的动力，让我们在今后的服务中不断提升、不断创新，酒店位于千岛湖繁华地带，毗邻千岛湖城中湖码头，绿道骑行路，银泰购物中心，千岛湖广场，是您理想的选择。千岛湖怡途湖景酒店全体员工真诚期待您的再次入住，祝您生活愉快，笑口常开！！

千岛湖怡途湖景酒店

客户评价 由实住客人提供的真实点评

Guest（Business traveler） 2025-09-01

Guest（Family） 2025-05-01

Guest（Solo traveler） 2025-05-01

Guest（Solo traveler） 2025-02-01

Guest（Solo traveler） 2024-05-01

Guest（Family） 2024-02-01

Guest（Family） 2023-12-01

Guest（Family） 2023-11-01

Guest（Couple） 2023-08-01

会员7463（其他） 2022-03-18

客户评价由实住客人提供的真实点评