千島湖怡途湖景酒店-住客評論

Guest（Business traveler） 2025-09-01
At 10 o'clock, I arrived at the front desk of the hotel and my sister upgraded my room. Thank you very much.Overall, I was very satisfied and had a very pleasant trip.
酒店回復：
親愛的賓客，您的信賴是我們的榮幸！很高興您能在怡途度過愉快的時光。為賓客提供尊貴、舒適、體貼的服務。是我們一直追求的宗旨。有您的鼓勵我們會做的更好，再次感謝您選擇怡途酒店，期待與您的下次相遇，祝您旅途愉快！
Guest（Family） 2025-05-01
Good budget hotel and quite good space but costly during the peek seasons on the holidays. ? Although very helpful receptionist, and close to many restaurants to eat.
酒店回復：
尊敬的賓客您好！非常抱歉我們的酒店沒有達到您的期望，在此向您真誠的致歉。關于價格問題，節假日出游，市場供需關系導致房費有所上漲，酒店也是按照市場行情進行定價，希望您能理解。也非常感謝您給予的寶貴意見，有任何問題請及時與酒店前臺聯系希望為您提供更好的服務。祝您生活愉快！
Guest（Solo traveler） 2025-05-01
I have nothing to say bad things about the hotel! It’s really clean, the staff are all so friendly, the view was amazing, it was spacious, and overall perfect for the price. The location are also great too as there are multiple restaurants around.
酒店回復：
親愛的賓客，您的信賴是我們的榮幸！很高興您能在怡途度過愉快的時光。為賓客提供尊貴、舒適、體貼的服務。是我們一直追求的宗旨。有您的鼓勵我們會做的更好，再次感謝您選擇怡途酒店，期待與您的下次相遇，祝您旅途愉快！
Guest（Solo traveler） 2025-02-01
2 nights for Chinese New Year holidays. Great view of the lake and islands. Lots of restaurants nearby. Ship pier 50 meters from the hotel. The room is big and clean. Parking for the car. I had a great time on holiday. The view from the restaurant on the 17th floor is simply beautiful, the choice of food is varied and completely good. I can only recommend this hotel.
酒店回復：
尊敬的賓客：您好！非常感謝您入住杭州千島湖怡途湖景酒店，感謝您對我們的支持和認可，有了您的推薦，我相信有很多的賓客收益，我們一直把走進酒店的客人，奉為我們的家人，用我們最貼心最暖心的方式，服務您在酒店的全過程，讓您在千島湖之行更加精彩并留下一段美好的回憶，祝您生活愉快！
Guest（Solo traveler） 2024-05-01
Just decided to spend an extended weekend and booked a room with a balcony to enjoy the view of the vast lake. 1215 was a huge room with basic amenities and an attractive balcony overlooking the huge lake. The hotel is conveniently located next to the busy square and has all kinds of restaurants. The hotel staff provided an early checkin. Despite thier inability to speak English, they would go out of their way to help me. I want to specially mention Zheng who could speak English and was so helpful to help me order food and look for a spa. In fact she took the trouble of calling the spa and booking an appointment for me. I would definitely choose this hotel again for a weekend sojourn
酒店回復：
Dear guests: Hello! Thank you for your comments! The hotel is fully equipped and cost-effective. The hotel strives to strive for excellence. The hotel is located in the center of Qiandao Lake Town. It has a unique geographical location, convenient transportation, and convenient for eating and entertainment around. The scenery is beautiful and the air is fresh. It is a good place for you to relax and vacation. I look forward to meeting you next time!
Guest（Family） 2024-02-01
We really enjoyed our visit. Thanks for your hospitality in our room. Thanks a lot
酒店回復：
Revised sentence: "Dear valued customer, we sincerely appreciate your recognition of our services. We eagerly anticipate your return visit and the opportunity to provide you with even better service."
Guest（Family） 2023-12-01
It is a nice hotel good location near around so many restaurants and shopping mall. I have booked a river view room. you can as n see the.sunrise at the morning. The price is cheap as not a crowded season . Recommend this hotel for the location
酒店回復：
Thank you for checking in and commenting on us in your busy schedule. I'm glad you had a good stay. Welcome to visit next time. I wish you a happy life.
Guest（Family） 2023-11-01
Old hotel but have very nice view. We took shuttle bus CNY 15/person from High Speed Train station to hotel. Pls buy return ticket too. As foreigner without a local telephone number, we had problem buying return ticket from WeChat & not able to get taxi. One of the receptionists were not willing to help us to book taxi. We felt so helpless :( At the end she called an expensive private car (CNY180) 5 of us to go to train station.
酒店回復：
Dear guests: Hello! Thank you for choosing Qiandao Lake Yitu Lake View Hotel. We are very happy that you have had a pleasant stay in the hotel. Thank you for your support and trust in the hotel. At the same time, thank you for your valuable suggestions to the hotel. We will continue to work hard to provide you with a more comfortable and warm check-in experience. Looking forward to your visit again!
Guest（Couple） 2023-08-01
When we first arrived the staff were very friendly and check in was quick. When we got to our room, however, the door was open and the room was not cleaned. Cigarette butts in coffee cups, trash on the tables and floor and the bed had no duvet. The cleaner came quickly and we only had to wait half an hour until it was cleaned and ready.. Although it put me off drinking coffee in the morning. Cleaning and breakfast staff get 5 stars but reception staff get 3/4 due to the fact they didn't seem to care about our room not being ready and the state that it was in.
酒店回復：
Dear guests, thank you very much for staying at Qiandao Lake Yitou Lake View Hotel! We have already returned your comments to the relevant departments. The hotel management also attaches great importance to this and will investigate this matter as soon as possible. We apologize for the inconvenience of this stay, and hope that you will continue to pay attention to and support us, sincerely look forward to your stay again.
會員7463（其他） 2022-03-18
?? 交通：便利 ??衛生：滿意 ??環境：舒適 ??服務：貼心前臺接待比較熱情。熱水很穩定，有觀景臺，客房服務也貼心，有需要的東西馬上送到房間里。總體還是比較滿意的。現在淡季千島湖人不多。這時候不冷不熱的天氣出來要最合適了！
酒店回復：
感謝您的好評，得到您的認可是我們最大的榮幸，同時也給我們巨大的動力，讓我們在今后的服務中不斷提升、不斷創新，酒店位于千島湖繁華地帶，毗鄰千島湖城中湖碼頭，綠道騎行路，銀泰購物中心，千島湖廣場，是您理想的選擇。千島湖怡途湖景酒店全體員工真誠期待您的再次入住，祝您生活愉快，笑口常開！！

千島湖怡途湖景酒店

客戶評價 由實住客人提供的真實點評

Guest（Business traveler） 2025-09-01

Guest（Family） 2025-05-01

Guest（Solo traveler） 2025-05-01

Guest（Solo traveler） 2025-02-01

Guest（Solo traveler） 2024-05-01

Guest（Family） 2024-02-01

Guest（Family） 2023-12-01

Guest（Family） 2023-11-01

Guest（Couple） 2023-08-01

會員7463（其他） 2022-03-18

客戶評價由實住客人提供的真實點評